How to avoid catching computer viruses – Winchester Star
Q I saw a pop-up window on my PC telling me that I am infected with viruses. Is this true?
A Unfortunately, we are asked this question multiple times per day. It used to be that viruses were primarily spread by email or across computers attached to a network. The majority of infections today are caused by the user visiting infected web pages or clicking on links that take them to an infected object on the web.
If you see a pop-up that you don’t recognize saying that you are infected with viruses and asking you to activate your Anti-virus software or to purchase something, do not click on anything. It is best to try and close the pop-up or your web browser by ending the application in your 'Task Manager'. If you do not know what your 'Task Manager’ is, you are best to simply shut down your computer and reboot it. This is called a FakeAlert and whatever you click on you will be telling the computer to install the infection, even If you click on 'No' or the 'X' to close out the window. If you see a shield or a warning in your system tray, in the lower right hand corner near your clock, or if the pop-up comes back as soon as you open your web browser, you are probably infected with malware.
Technically this is not a virus because it does not spread by itself, but is manually installed by the user, albeit unintentionally. Unfortunately, since you are telling the computer to install this program it is circumventing your Anti-virus program and its protection. These infections can be quite nasty and can prevent you from using the Internet and your computer. Removal of the malware is often very difficult and may require the help of a professional.
If you have any further questions on this topic or would like some other questions answered please contact me at craig@compcafe.com, or bring your question to The Computer Cafe at 600 Main St., Winchester Center. If your comments or questions are used in the column, you will receive a $50 gift certificate towards a computer repair or computer purchase at The Computer Cafe.
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